PhonePe is India’s chief mathematical payments floor accompanying over 280 million recorded consumers.
Using PhonePe, consumers can please and receive services, revitalize mobile, DTH, and dossier cards, pay at stores, create utility fees, buy gold, and make contributions. PhonePe proceeded live for customers in Dignified 2016 and was the first non-investment UPI app that presented services transfers to individuals and brokers, recharges, and bill fees to begin with.
In 2017, PhonePe pillaged into fiscal aids with the beginning of mathematical gold, providing consumers accompanying a safe and handy alternative to buy 24-karat golden solidly on its policy.
PhonePe has because launched Shared Money and Insurance brands like tax-conditional funds, liquid collaterals, worldwide travel insurance, and Halo Care, loyal insurance merchandise for the COVID-19 universal among possible choices.
PhonePe started its Switch floor in 2018, and contemporary allure customers can place orders on over 300 apps containing Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo, etc.
straightforwardly from within the PhonePe traveling app. PhonePe is established at over 18 million retail outlets across 500 municipalities nationally.
Idea:
At PhonePe, we take extra to be found and make sure you present your best work, Everyday! And generating the right atmosphere for you is just one of the current fashions we do.
We authorize people and trust the ruling class commotion the right thing. Attending, you own your work during the whole of, right from day one. Being excited about the type of educational institution is a big indiscriminate being at PhonePe.
If you like construction science that impacts millions, ideating accompanying few of the best minds in the country, and killing your dreams accompanying purpose and speed, join us!
About the act:
We expect advisors for the Inside Client Experience group. As a guide, your primary trustworthiness will require solving questions that our clients encounter and you will continuously expect superior and exciting habits to upgrade their experience.
In this place function, you will provide support to guarantee that issues are either dealt with faster or flagged respectively.
The individual will help consistently better and streamline the support wholes by languid patterns to always better for a better client experience
Accountabilities:
Grant integrity & anticipate consumer-first in every interplay
Handle fundamental PhonePe account and undertaking-connected queries
Ability to bend betwixt phone & dossier channels
Understand specified process directions to cause successful resolution
Build consumer trust through their interplay
Ability to meet at fixed intervals & day-to-day output goals
Influence within processes and resources to drive judgment
Increase appropriately communicable support from appropriate teams to resolve client issues
Approve process improvements
Join & Experience customers so they’re intelligent to influence PhonePe to the fullest
The ideal applicant endures:
Have excellently composed and spoken communications
Have good learnability
Be an alive hearer and deal well with an argument
Have forceful customer adjustment and skill to adapt/put oneself in the place of another various sketch
Be a team performer, bendable, and open to response
Skill to multitask, supply instructions, and control time efficiently
Bear be able to talk in English and Hindi
Commencement (10+2+3) is Mandatory
0 – 2 age of work happening in a customer-applique part
Multilingual skills (uttered + inscribed) in South Aboriginal American styles are preferred
Additional Benefits:
Your midday meal is on us!
5-epoch active period (2 rotational weeks off)
PhonePe Entire Period Employee Benefits (Not believable or practical for Apprentice or Contract Roles)
Protection Benefits:
Healing Insurance, Detracting Disease Insurance, Unintended Protection, Life Security
Health management:
Employee Help Program, Onsite Healing Center, Emergency Group providing support to members
Fatherly Support:
Maternity Benefit, Heritage Government program providing benefits, Adoption Help Program, Childcare during the day Support Program
Mobility Benefits:
Removal benefits, Transfer Support Tactics, Travel Policy
Retreat Benefits:
Agent PF Gift, Flexible PF Gift, Gift, NPS, Leave Encashment